& ConditionsTerms

• "Company", "Taimex Safaris", "we", "us" or "our" refers to Taimex Safaris Ltd.
• "Client", "you" or "your" refers to the person, persons, organization, or group making a booking with Taimex Safaris.
• "Services" refers to safari tours, transportation, accommodation arrangements, excursions, guiding, and other travel services included in the Client's quotation or booking confirmation.

1. All bookings are subject to availability and are not confirmed until the required deposit has been received by Taimex Safaris.
2. A booking confirmation or invoice will be issued once the booking has been accepted and the applicable deposit has been received.
3. Special requests, including dietary requirements, room preferences, accessibility needs, medical conditions, and other requirements, must be communicated at the time of booking.
4. Taimex Safaris will make reasonable efforts to accommodate special requests, but cannot guarantee them where they depend on third-party suppliers or availability.
5. Prices and availability are not guaranteed until the booking has been confirmed.

1. A 30% deposit of the total tour cost is required to secure a booking, unless otherwise stated in the quotation or invoice.
2. The remaining balance must be paid no later than 30 days before the scheduled tour commencement date.
3. For bookings made within 30 days of departure, full payment may be required at the time of confirmation.
4. Payments may be made by bank transfer, credit/debit card, mobile money, or any other payment method approved by Taimex Safaris.
5. A booking may be cancelled if payment is not received by the agreed deadline. Any applicable cancellation charges will remain payable.

All cancellations must be submitted to Taimex Safaris in writing. The applicable cancellation date shall be the date on which the written cancellation is received.

Certain accommodation providers, airlines, parks, camps, lodges, permits, activities, or other suppliers may impose separate cancellation charges. Where applicable, these charges may be deducted from any refund due.

Taimex Safaris reserves the right to cancel, postpone, modify, or alter a tour where circumstances beyond the Company's reasonable control make it necessary or unsafe to operate the trip.

Such circumstances may include, but are not limited to:

• Natural disasters or severe weather
• Government restrictions or regulatory changes
• Political instability or civil disturbances
• Road closures or unsafe travel conditions
• Significant changes imposed by suppliers
• Public health emergencies
• Other force majeure events

Where Taimex Safaris cancels a tour before departure for reasons within this provision, the Client may be offered an alternative arrangement or refund in accordance with the circumstances and amounts recoverable from suppliers.

1. Any changes requested by the Client after confirmation may be subject to additional costs.
2. Changes to accommodation, transportation, activities, or itinerary arrangements may result in revised pricing.
3. Taimex Safaris reserves the right to make reasonable changes to an itinerary where necessary due to weather, road conditions, wildlife considerations, park regulations, accommodation availability, safety concerns, or other circumstances beyond its control.
4. Where a material change is necessary, Taimex Safaris will communicate the change to the Client as soon as reasonably practicable.

1. Unless otherwise stated, prices are quoted in United States Dollars (USD) and are based on the number of persons specified in the quotation.
2. Prices are based on the services, accommodation, transportation, park fees, and other inclusions specifically stated in the quotation.
3. A quotation is normally valid for 14 days from the date of issue, unless a different validity period is stated.
4. Prices may change after the quotation validity period due to changes in accommodation rates, park fees, government taxes, fuel prices, exchange rates, supplier charges, or other operating costs.
5. The final amount payable shall be the amount stated on the confirmed invoice or booking confirmation.

Unless specifically included in the quotation, prices do not include:

• International or domestic flights
• Passport and visa costs
• Travel and personal insurance
• Tips and gratuities
• Personal expenses
• Alcoholic and other personal beverages
• Laundry services
• Souvenirs and shopping
• Optional activities or excursions
• Additional accommodation or services
• Costs from itinerary changes

Child rates, single-room supplements, peak-season supplements, festive-season supplements, and other special charges will be calculated separately where applicable. Taimex Safaris reserves the right to correct genuine pricing or calculation errors in quotations or invoices.

Comprehensive travel insurance is strongly recommended and may be required for certain itineraries or activities.

Where insurance is required, the Client must obtain appropriate cover for the duration of the trip, including, where applicable:

• Emergency medical treatment
• Emergency evacuation
• Trip cancellation or interruption
• Loss, theft, or damage to personal belongings

1. Clients are responsible for ensuring that they are medically and physically fit for the activities included in their itinerary.
2. Clients must inform Taimex Safaris in advance of any medical condition, allergy, dietary requirement, disability, or other circumstance that may affect their participation or safety.
3. Certain activities, including mountain climbing, hiking, walking safaris, and other physically demanding activities, may require an appropriate level of fitness.
4. Taimex Safaris may, where reasonably necessary for safety, refuse or restrict participation in an activity if a Client's participation presents a significant safety risk to themselves, staff, guides, or other participants.
5. Clients are expected to follow all reasonable safety instructions provided by Taimex Safaris, its guides, drivers, accommodation providers, park authorities, and activity operators.

Taimex Safaris will exercise reasonable care in arranging and providing the services included in a Client's booking.

However, Taimex Safaris shall not be responsible for loss, injury, delay, cancellation, additional expense, or damage arising from circumstances beyond its reasonable control, including acts or omissions of independent third-party suppliers such as airlines, hotels, lodges, camps, park authorities, activity operators, or transport providers.

The Client remains responsible for their personal belongings and for their own actions and conduct during the tour.

Clients are expected to:

• Respect local communities, cultures, customs, and traditions
• Respect wildlife and follow all park and conservation regulations
• Follow instructions given by guides, drivers, park officials, and activity providers
• Behave responsibly toward other guests, staff, and service providers
• Avoid conduct that creates a safety risk or significantly disrupts the experience of others

Clients acknowledge that safari activities take place in natural environments and may involve inherent risks, including uneven terrain, wildlife encounters, weather conditions, road conditions, and other environmental factors.

Clients must follow the safety instructions of their guide and relevant authorities at all times.

All original content belonging to Taimex Safaris, including its website content, photographs, videos, written materials, logos, branding, itineraries, and promotional materials, remains the intellectual property of Taimex Safaris Ltd or its respective licensors.

Such content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission, except where permitted by applicable law.

1. Any complaint concerning the services provided should be reported to Taimex Safaris or the relevant service provider as soon as reasonably possible during the trip.
2. Taimex Safaris will make reasonable efforts to investigate and resolve complaints while the Client is still on tour.
3. If the matter cannot be resolved during the trip, the Client should submit a formal written complaint within 14 days of completion of the relevant service.
4. Complaints should include sufficient details and supporting documentation where applicable.

Payment of a deposit or full amount, or written confirmation of a booking, constitutes acceptance of these Terms and Conditions by the Client.

These Terms and Conditions should be read together with the Client's quotation, invoice, itinerary, booking confirmation, and any specific terms communicated by Taimex Safaris for the particular booking.