How we collect, use, and protect your personal information
This Privacy Policy explains, in plain language, what information the Taimex Safaris website collects, why we collect it, how it is used, and what choices you have regarding your information.
This Privacy Policy applies to the Taimex Safaris website and online services operated by TAIMEX SAFARIS LTD, a tour operator based in Kenya.
It does not apply to third-party websites or services that we may link to, including Tripadvisor, Instagram, Facebook, TikTok, booking platforms, payment providers, or other external websites. Those services have their own privacy policies.
When you contact us through our website, we may collect your name, email address, telephone number, travel dates, group size, budget, preferences, questions, and any other information you choose to provide.
If you voluntarily subscribe to our newsletter, we collect your email address for the purpose of sending you newsletters and relevant travel information.
If our website provides a chat assistant, the messages you send may be processed together with information about the page you are viewing so that the assistant can provide a relevant response.
Where available, saved trips and your selected display currency may be stored in your browser's local storage on your own device. This information is not automatically transmitted to Taimex Safaris.
We do not intentionally use advertising or analytics cookies unless this policy is updated to reflect such use. Where applicable, any third-party analytics or tracking technologies will be disclosed in an updated version of this Privacy Policy.
We may use the information you provide to:
We do not sell, rent, or trade your personal information.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Enquiries and proposal requests may be retained for as long as necessary to respond to the request and, where a booking is made, to provide the requested services and meet applicable accounting, legal, tax, and regulatory requirements.
Newsletter subscription information is retained until you unsubscribe or request its removal, unless we have another lawful reason to retain it.
Subject to applicable Kenyan law, you may have the right to:
You may also clear saved trips, currency preferences, and other locally stored website information by clearing the relevant website data in your browser.
Some information may need to be retained where required by law or where there is a legitimate business or legal reason to do so.
If you have a question, request, or concern regarding this Privacy Policy or the way Taimex Safaris handles your personal information, please contact us:
Nanyuki, Kenya
You may contact us regarding access, correction, deletion, newsletter removal, or other privacy-related requests.
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or the way we handle personal information.
When changes are made, the updated version will be published on this page and the "Last updated" date will be revised accordingly.
By continuing to use the Taimex Safaris website after an updated Privacy Policy has been published, you acknowledge the updated policy.
